Now Building — Early Access Open

Your business never sleeps.
Your replies shouldn't either.

NexChat is an AI-powered customer service platform that handles your messages across WhatsApp, Instagram DM, and Facebook Messenger — automatically, 24/7, without you lifting a finger.

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Join the Waitlist — It's Free See how it works
WhatsApp Automation Instagram DM AI Facebook Messenger 24/7 Customer Service Lead Capture Payment Collection Order Confirmation No Code Needed Built for African Businesses WhatsApp Automation Instagram DM AI Facebook Messenger 24/7 Customer Service Lead Capture Payment Collection Order Confirmation No Code Needed Built for African Businesses
The Problem

Sound familiar?

Nigerian business owners are losing customers every single day — not because their product is bad, but because no one replied in time.

😴
Messages arrive at 2am
A customer sends a message at night. By morning they have already moved on to your competitor who replied instantly. You never even knew.
🔁
Same questions. Every. Single. Day.
"How much?" "Do you deliver?" "What sizes do you have?" "How do I pay?" You have answered these 50 times this week alone. It never ends.
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Three platforms, zero system
Customers reach you on WhatsApp, Instagram DM, and Facebook Messenger. Switching between them all day is exhausting. Messages fall through the cracks.
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Slow replies kill sales
Every hour of delay drops your conversion rate. Customers today have options. If you don't reply fast, someone else will. And they will take your money.
🧠
It drains your energy
You started a business to build something. Not to be a full-time WhatsApp operator. The constant interruptions are killing your focus and your creativity.
Auto-reply is not enough
You set up a basic WhatsApp auto-reply. Customers hate it. It doesn't understand their questions, can't take their order, and definitely can't collect payment.
How It Works

Set it up once.
Let it run forever.

NexChat connects to your WhatsApp, Instagram, and Facebook — then handles your customer conversations intelligently, so you don't have to.

01
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Connect your channels
Link your WhatsApp Business, Instagram, and Facebook Messenger in minutes. No technical skills needed. We handle the setup.
02
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Train your AI assistant
Tell NexChat about your business — your products, prices, FAQs, policies. It learns your voice and represents your brand accurately.
03
Go live — instantly
From that moment, NexChat responds to every message instantly. Answers questions, qualifies leads, collects payments, confirms orders.
04
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You only step in when needed
NexChat handles the routine. When a conversation needs a human — a complaint, a complex request — you get notified immediately.
What NexChat Does

Everything your best customer service rep would do — but at 3am.

Built specifically for how Nigerian and African businesses actually operate.

💬
Instant AI Responses
Responds to customer messages in seconds — day or night. No delays. No "I'll get back to you." Just answers.
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FAQ Automation
Handles your most common questions automatically. Price enquiries, delivery info, product availability — all handled without you.
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In-Chat Payment Collection
Sends Paystack or Flutterwave payment links directly inside the conversation. Customer pays, order confirmed — all without leaving the chat.
🎯
Lead Capture & Qualification
Asks the right questions, collects contact details, and qualifies leads before passing them to you. Your pipeline fills itself.
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Order Confirmation
Takes orders, confirms details, sends receipts, and updates customers on their order status — all automatically.
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Smart Human Handoff
Knows when a conversation needs a real person. Alerts you instantly — with full context — so you can step in at exactly the right moment.
📊
Message Analytics
See how many messages were handled, response times, lead conversion rates, and what your customers are asking about most.
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True 24/7 Coverage
Public holidays, weekends, 2am — NexChat doesn't take breaks. Your business stays open even when you're closed.
🇳🇬
Built for the African Market
Understands Nigerian business context. Naira pricing, local payment gateways, Nigerian English — it speaks your customers' language.
Platform Coverage

One platform.
Three channels. All handled.

Your customers find you on different platforms. NexChat meets them where they are — every time.

📸
Instagram DM
Your Instagram audience finds your product, slides into your DMs, and expects a fast reply. NexChat responds instantly — turning browser curiosity into paying customers before the moment passes.
High Intent Leads
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Facebook Messenger
Facebook ads drive clicks to Messenger. NexChat closes them. Every ad-triggered conversation gets an immediate, intelligent response that moves the customer toward a sale.
Ad-Driven Traffic
Building in public. NexChat is currently in active development. We're inviting a small group of early businesses to try it for free before public launch — and shape what it becomes.
Take the Survey →

Be one of the first businesses on NexChat.

Join the waitlist now. Early access members get free onboarding, priority support, and a say in the features we build first.

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Instagram DM
Facebook Messenger
Join the Waitlist — Free

Already, 10 business owners have filled the survey. Be next.

FAQ

Your questions answered.

Is NexChat available right now? +
NexChat is currently in active development. We are building it right now and inviting a small group of early businesses to try it for free before public launch. Join the waitlist to secure your spot.
Do I need technical skills to use NexChat? +
No. NexChat is built for business owners, not developers. You connect your accounts, tell NexChat about your business, and it handles the rest. No code, no complicated setup.
Which WhatsApp does it work with — personal or business? +
NexChat works with WhatsApp Business. If you currently use a personal WhatsApp number for your business, we will guide you through switching to WhatsApp Business as part of your onboarding — it is straightforward and free.
How does payment collection work? +
NexChat integrates with Paystack and Flutterwave — both popular and trusted in Nigeria. When a customer is ready to pay, NexChat sends them a payment link directly inside the chat. Payment confirmed, order recorded — automatically.
What if the AI says something wrong to my customer? +
NexChat only responds based on the information you provide about your business. You control what it knows and how it communicates. For complex or sensitive situations, it hands off to you automatically rather than guessing.
How much will NexChat cost? +
Pricing is still being finalised, but it will be designed to be accessible for Nigerian SMBs — monthly subscription, tiered by usage. Early access members on our waitlist will receive the best possible introductory pricing.